You can register here, and have one of our shipping consultants call you to figure out exactly how our team can help you best!

You can ship small packages using different companies like Purolator, FedEx, UPS, DHL & USPS with SwiftShipper.io.

You can ship any type of package as long as the contents are safe and secure. Some packages may have extra charges, like shrink-wrapped boxes, tires, and duffle bags.

Within your account, you can get a quick rate or you can email our team Operations@SwiftShipper.io for a rate request!

We accept major credit cards & electronic fund transfers at SwiftShipper.io.

There are two ways to track your shipments. You can track each shipment individually through our modern tracking page or you can track hundreds of shipments at the same time through our bulk tracking technology.

Our team at SwiftShipper.io will file the claim with the shipping partner on your behalf and provide you the funds recovered either through a Shipping Credit or a Cheque sent to you. Usually, they offer liability up to $100. Bear in mind that insurance is usually available for coverage above $100.00.

Delivery times will depend on if you're choosing to ship Ground or Express as you'll always have the option between the quicker and slower options. The express services typically get delivered within 1 to 2 days and the ground services can range up to 7 days.

Yes, you can ship internationally using different parcel carriers. You can choose based on company, price, transit time, or personal preferences.

Shipping rates depend on the addresses, weight, and dimensions of the package. We do not charge an access fee as of yet!

You can schedule a pickup while creating the labels for your shipments or use the "SCHEDULE PICKUP" option in your account.

Yes, we offer amazing discounts on express and ground services for regular shippers.

We provide packaging materials from carriers like FedEx, UPS, Purolator, and DHL at no cost to our customers.

The maximum weight limit is 150 pounds (68 kilograms) for small parcel. Shipments above 150 pounds (68 kilograms) are considered freight and we also help with those shipments.

Yes, you can request a change of delivery address or schedule by contacting our Operations team at Operations@SwiftShipper.io

Shippers are responsible for their shipments. If a shipment gets returned, the charges will be billed to the shipper. We can contest the charges on your behalf and credit the return if the carrier does the same.

Yes, you can insure your shipments for the replacement cost of the items. Some rare & obvious commodities aren't accepted like mirrors, glass / crystal dishes and such.

Our customer service team is available from 7:00 am to 5:00 pm EST, Monday to Friday.

Yes, you can cancel a shipment in your account. If the shipment has been picked up, send our team Operations@SwiftShipper.io a "return to sender request" and we will do our best to return your shipment.

You can print shipping labels directly from our website once you've created an account and made your shipments. You can also go back to previous shipments and re-print labels you've made in the past.

Yes, certain items like hazardous materials, weapons, live animals, and perishable goods have restrictions or require special handling. We recommend checking in with Operations@SwiftShipper.io to see your available options for your possibly restricted item.

We offer Expedited / Express shipping, depending on the movement we may be able to do same-day delivery. Inquire with our team Operations@SwiftShipper.io for more details.

Out of the carriers we offer, FedEx and Purolator can move your Dangerous Goods. We assign the designated shipping carrier's policy down to our shippers.

Email works, send an email to Operations@SwiftShipper.io To maximize efficiency, make sure to put the Tracking number in the Subject line. To reach us by phone, call +1 (647) 494-7943

Yes, certain locations can have additional fees, for example, shipping to remote areas or war zones.

You can ship perishables within the same country, although certain conditions apply. Contact our team Operations@SwiftShipper.io to get more in-depth details.

Utilizing the tools available to you is a great start; use the Address Book to save time with recurring shipments, integrate your website via our API, and cautiously select cost-effective options to save money.

Connect with our Operations team Operations@SwiftShipper.io team, and we will look at the available options for recurring pickups.

Connect with our team! We have a full dev team who can assist with the integrations.

Switching to SwiftShipper.io means switching to a team that takes care of you when situations go wrong. From simple reassuring questions to disputing a whole shipment on your behalf, SwiftShipper.io takes care of it all for you.

Absolutely, we give out discounts from the get-go, and we’re always more than happy to work with you to make sure the discounts work for you.

Each country has its own customs rules and regulations. Our recommendation is to make sure the receiving country allows the product you're thinking of shipping. Typically, the receiver can do that quite quickly.

The best way to reduce your environmental impact in the shipping industry is to carefully select reusable or biodegradable packaging materials.

Yes, any situation that requires a shipping label, you can use our services.

Absolutely. You can track each shipment individually or use our Bulk Tracking technology and track hundreds of shipments at once.

Yes Depending on the whole picture, we can creatively reward anyone who refers customers to our services.

Yes, all your shipping history, no matter how far back, is accessible.

The best way to ensure packages are delivered on time is to properly package the shipment, label it with all the proper documentation (Waybill, Commercial invoice, and others).

All shipments are subject to the receiving country's customs departments. They set the rules as to what is allowed to send products from all industries into their country.

Yes, our platform is set up to easily create return labels. If you require any help, connect with our team Operations@SwiftShipper.io

We accept all major credit cards or EFT.

We do not incentivize you to select a specific option or carrier. We offer you all the options and carriers available through us, and clients can select the option and carrier based on price, estimated time of arrival (ETA), and their own preferential selection.

A great way to get help is to contact our team at Operations@SwiftShipper.io or call us at +1 (647) 494-7943

In your Shipments Page, you can find all the shipments you've created successfully. Click on delete to successfully delete the shipment.

Depending on the error, it may be described to you where you can simply make a minor change. If the error code is a bit more complex, feel free to connect with our team at Operations@SwiftShipper.io or +1 (647) 494-7943

A: HS code means Harmonized Code, which is used to classify each individual item you are attempting to ship. Knowing your HS codes isn't mandatory, but it certainly helps smooth the customs process. We definitely recommend looking up your HS codes at: HS Code Lookup

Absolutely, everything must be properly declared, even documents. For customs value, you can declare $1.00 or up to the actual value of replacing of your documents.

You can! The carriers we offer who can move Dangerous Goods are FedEx and Purolator. Always make sure to confer with a DG specialist before shipping.

Thanks for giving us the chance to be part of your shipping journey! There's a great welcome page here you can view to get started!